Privacy Policy

Last updated April 12, 2024

Ensuring your privacy remains a top priority for us. Thus, Jisau (referred to as “ourselves,” “we,” “us,” and “our”) has formulated this privacy statement for our website (www.jisau.com) to govern the privacy of our visitors (referred to as “user,” “visitor,” “you,” and “your”) who opt to utilize it. Under the General Data Protection Regulations, Jisau acts as a controller.

This policy outlines the procedures we adhere to for the collection, processing, storage, and safeguarding of our users' personal information. We offer guidance concerning the requirements and responsibilities of users, the website, and its proprietors. Users are encouraged to carefully read this privacy statement to comprehend our practices regarding their personal information and its usage.

This privacy statement applies to all visitors to our website and should be read alongside our website. By visiting or using our website or services in any capacity, you acknowledge that you accept the practices and policies outlined in this privacy statement.

(B) Personal Data Collection

This privacy policy pertains to information collected by Jisau from or about our customers through the means described below. We may combine information obtained via one method (e.g., a Jisau website) with information obtained via another method (e.g., a Jisau event). This combination enables us to acquire a more comprehensive understanding of our customers, thereby facilitating better and more personalized service. It's important to note that not all of the methods listed below may be applicable to you.

When you use our website, Jisau collects certain personal information from you. This includes instances where you make a purchase, sign up for our newsletter, create an account, or contact us. The information requested, such as your first name, delivery address, email address, and location (country), is provided on a voluntary basis, and we only employ it to provide our products and services.

Further information about you may be collected during your website visit and the completion of transactions with us. Should we require additional information from you, we will notify you on our website. Additionally, we automatically gather log information, including IP address, browsing data, and device information.

Jisau uses your information to enrich your experience, fulfill purchases/deliveries, and communicate if you've subscribed to our newsletters. Furthermore, we employ your information to provide our products and services, process transactions, authenticate your identity, enhance and customize our services, deliver customer support, conduct research, and manage your account.

(D) Legal Grounds for Processing

We process your personal data to fulfill contractual obligations, and when you subscribe to our newsletters, we rely on your consent for processing your personal information. Should we require personal information for secondary purposes such as marketing, we will directly seek your consent or offer you the opportunity to opt-out. Should you wish to withdraw consent for the processing of your personal information (after accepting or opting in), simply contact us (hyperlink) at any time.

(E) Personal Data Storage

We have security measures in place when storing your personal information. We retain the personal information you provide to fulfill your orders and may keep it for compliance with legal obligations such as tax laws. Any personal information no longer necessary for service provision will be promptly deleted.

(F) Disclosure of Personal Data to Third Parties

We may share your information with third-party suppliers working on our behalf, requiring access to your information for billing, payment processing, order fulfillment, and customer service. These providers are carefully chosen, and we enter into appropriate data processing agreements to ensure your personal information is used only as necessary to provide services to Jisau.

Third-party suppliers associated with us maintain their own privacy terms and service agreements governing the personal information provided to complete transactions. Once you exit our website, our policies cease to apply. We strongly advise reviewing the policies of third-party companies to understand their processes and handling of your information.

(G) Payment Information

This includes any information used for purchases, such as credit card details, gift card information, checks, or alternative forms of payment. We solely collect payment information for purchases. If you create an account with us, your payment information, along with your purchase history and related preferences, may be stored under your account profile.

(H) Use of Cookies

Our website uses cookies to identify your computer and distinguish you from other users, aiming to enhance your experience.

(I) Your Legal Rights

You retain certain rights regarding your personal information, including access, correction, restriction of processing, deletion, objection to processing, and data portability. Should you wish to exercise any of these rights, please contact us.

(J) External Links

While our website may contain links to and from other websites, we take precautions to include secure, high-quality, and relevant links. However, we cannot guarantee or verify the contents of external websites. Use external links at your own discretion and exercise appropriate caution. We disclaim responsibility or liability for any damages or consequences resulting from visiting linked websites.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets automatically removed when you close your browser). We do this to maintain the selected currency and prices consistent with your local currency.

(K) Data Security

Safeguarding your personal and sensitive information is paramount to us. We employ appropriate precautions and industry-standard practices to protect your information during transmission and upon receipt. We encrypt all sensitive information, such as card details, using secure socket layer technology (TLS), and adhere to industry standards to prevent unauthorized access, alteration, disclosure, destruction, or misuse of personal information. Please note that no method of transmission of information over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information; however, we cannot guarantee absolute security. If you have any questions regarding the security of our website, contact us, and we will be happy to assist you.

(L) Email & SMS Newsletter

Our website operates an email & SMS newsletter program designed to inform subscribers about our products and services. We collect customer information with consent. Subscribers have the option to unsubscribe at any time, and the process is detailed within each email newsletter.

Subscriptions are securely managed in accordance with relevant laws, regulations, and legislation. We do not share your personal information with third parties. Our website or its owners may include tracking features in email and SMS newsletters. Subscriber interactions are recorded and stored for analysis, including email opens, forwards, link clicks, and purchase activities. This data helps us improve future newsletters and deliver more relevant content based on your preferences.

You can unsubscribe at any time through our automated system, as explained in the footer of each newsletter. If automated unsubscribing is unavailable, clear instructions will be provided to guide you through the process.

(M) Changes to Our Privacy Statement

Jisau retains the right to modify our Privacy Statement and Cookie Policy at any time, with updated terms posted on our website. Material changes will be notified here or on our homepage. Such amendments take effect immediately upon posting. Regularly review this Privacy Statement to maintain a comprehensive understanding of our procedures.

(N) Contact Us

For any queries regarding our Privacy and Cookies Policy outlined herein, please don't hesitate to contact us.

Jisau is responsible for above Privacy Policy.